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WELCOME TO TENIOS BLOG!

We keep you informed about the latest trends in cloud communications, contact center solutions and our brand-new products.

 

E-Commerce Trends 2023

Ecommerce Trends: How to increase online sales in 2023

16.05.2023 | During the pandemic and existing lockdowns, the stationary retail business has suffered massively. However, this has given a major boost to one economic sector: the ecommerce market. Online retailers reported record sales during the crisis years.   The good news for online retailers: Consumers who did not have
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0800 Nummer

Buy 0800 number: How to get an 0800 number

10.01.2023 | Good customer service is the key and has a major influence on customer satisfaction and with it the success of a business. What is absolutely essential is a service hotline that allows customers to contact the company free of charge. This is exactly what 0800 numbers provide.  
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Twilio Alternative

Twilio Alternative made in Germany: The TENIOS Voice-API

Looking for an alternative to the Twilio API communication platform? So TENIOS is the right choice for you. In addition to an extensive range of functions at a fair price, the TENIOS Voice API scores with technology “Made in Germany”: hosting and operation are carried out in our geo-redundant data centers
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SRTP in VoIP telephony: How to secure calls against eavesdropping

31.08.2022 | When it comes to the secure transmission of multimedia data in IP networks, they are THE decisive factor: security protocols that ensure encrypted data transfer. For tap-proof conversations in voice-over-IP telephony (VoIP), you should rely on SRTP.   But what is SRTP? How does encryption with SRTP work?
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Send appointment reminders via SMS: This is how easy it is!

22.06.2022 | Appointments that are not kept without being cancelled in advance are extremely annoying for service providers and result in lost revenues. Despite binding appointments, a large number of appointments are not being kept. There are many reasons for this – often the appointment is simply forgotten.   Especially
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Chatbots & Voicebots in eCommerce: How IVAs support service

08.06.2022 | Chatbots have become essential in the age of service automation. Many online stores also use these smart assistants to answer questions concerning shipping costs and delivery status, or to provide product advice.     It is not only possible to use a virtual assistant as a chatbot in
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What is a PBX

What is a PBX / Cloud PBX? How does it work?

18.05.2022 | In the past, ISDN connections dominated the telecommunications landscape, but in the course of the switch to All-IP, the virtual PBX – also known as Cloud PBX – is gaining ground. It not only offers a wide range of functions, but is also highly cost-efficient.   But what
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How to use SMS marketing successfully in 2022: 7 Dos and Don’ts

04.05.2022 | This year, SMS is already 30 years old. The text messages, limited to 160 characters, were enormously popular, especially in private communication, until messaging services like WhatsApp finally overtook SMS. However, this does not apply to communication in a business context: In the dialogue between customer and company,
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SMS API: Sending and receiving SMS securely with TENIOS

23.03.2022 | In order to reach customers optimally and pick up individual target groups in the best way possible, successful companies often rely on an omnichannel strategy. What absolutely cannot be missing in the list of contact channels provided? The SMS.   With the new SMS-API, TENIOS is extending its product
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SIP Trunk simply explained: Functionality, Areas of Application & Advantages

23.02.2022 | All-IP is THE buzzword in all business digitalization. The switch from analog and ISDN connections to SIP telephony plays a significant role in this process: SIP trunks enable telephony via the Internet – the telephony of the future.   But what exactly is a SIP trunk? How does
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Aktuelle Blog-Beiträge:

  • Ecommerce Trends: How to increase online sales in 2023
  • Buy 0800 number: How to get an 0800 number
  • Twilio Alternative made in Germany: The TENIOS Voice-API
  • SRTP in VoIP telephony: How to secure calls against eavesdropping
  • Send appointment reminders via SMS: This is how easy it is!
  • Chatbots & Voicebots in eCommerce: How IVAs support service
  • What is a PBX / Cloud PBX? How does it work?
  • How to use SMS marketing successfully in 2022: 7 Dos and Don’ts
  • SMS API: Sending and receiving SMS securely with TENIOS
  • SIP Trunk simply explained: Functionality, Areas of Application & Advantages

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