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Wednesday, 12 May 2021 / Published in TENIOS Blog

WhatsApp Business API: Customer Communication via Messenger

WhatsApp Business API TENIOS

12.05.21 | 

With around 2 billion users worldwide –  44 million of them in Germany – WhatsApp is the most popular messenger app. With the WhatsApp Business API, the service can also be used for communication between companies and consumers.

Go for omnichannel solutions and integrate WhatsApp into your customer communications. Show your presence on the messenger your customers use every day. With TENIOS for only 50 € per month.

 

Personal, more personal, WhatsApp!

WhatsApp is an integral part of everyday habits for many users. It is THE app that is used to get in touch with friends and family. The communication channel is especially one thing: personal.

Make use of this characteristic for maximum customer closeness: be available on the channel that your customers prefer. Allow your customers to contact you directly via Messenger to make service requests or place product orders.

WhatsApp has built its Business API for just this purpose, offering you countless possibilities for use in customer service and e-commerce. The creation of an associated business profile was created by WhatsApp to inform your customers about helpful business info like opening hours or contact details.

See brochure

 

With TENIOS to WhatsApp Business API

As one of a select number of companies worldwide, we are able to provide you with a verified business profile on WhatsApp with our partner MindBehind. Thanks to the Open API architecture, we enable you to seamlessly connect your WhatsApp account to your existing business applications and communication solutions.

Infrastruktur TENIOS WA V2

 

Connect customer and store systems and use your own applications or chat tools to answer incoming WhatsApp messages. Furthermore, there is the option of integrating chatbot solutions to support your service staff and answer inquiries automatically.

 

Learn more

 

 

Prices & Billing – Starting at 50 € per month

TENIOS offers different service packages for the use of the WhatsApp Business API – reaching from the basic version to the advanced enterprise solution and the on-premise variant. Choose the package that fits your business and benefit from our attractive prices from 50 € per month:

 

WhatsApp Business API Price list

Download as PDF

 

Why TENIOS? Your advantages at a glance

Customer dialog from one single source:

  • Product range from telephony solutions to WhatsApp messaging
  • Open API architecture: Connection to external systems (CRM, ERP, Chat)
  • Automation through virtual assistants like voicebots & chatbots
  • A unified cloud communications platform
  • German language support
  • GDPR-compliant

Get your access to the WhatsApp Business API!
The setup of your WhatsApp number is done within a very short time.

 

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