Communication automation at its best: Voicebot + СhatGPT
Fragen? 0800 55400300
Communication automation at its best: Voicebot + СhatGPT
Communication automation at its best: Voicebot + СhatGPT
Communication automation at its best: Voicebot + СhatGPT
Get to know the immense power of Conversational AI by using TENIOS' Voicebot with ChatGPT. Provide even friendlier customer dialogs and better performance!
How does ChatGPT improve Voicebot?
What is a Voicebot?
How does ChatGPT compliment Voicebot?
Less training and optimized replies
The ChatGPT integration allows our Voicebot to recognize and generate answers in an automated way. Therefor you can upload exisiting protocols of customer service request for example and our Voicebot will create scenarios without the need of additional training.
Automatic intent recognition
Our Voicebot can identify user intentions using machine learning. By using ChatGPT in addition to ML, there will be a greater variety of intentions with rises the flexibility of a scenario and makes dialogs between bot and user even more natural. Therefor an additional training is not needed anymore.
Predefined conversations
By the help of ChatGPT our Voicebot is able to auto-generate conversation templates for any use case. This is a huge time saver during script design and speeds up the Voicebot launch.
Less training and optimized replies
The ChatGPT integration allows our Voicebot to recognize and generate answers in an automated way. Therefor you can upload exisiting protocols of customer service request for example and our Voicebot will create scenarios without the need of additional training.
Automatic intent recognition
Our Voicebot can identify user intentions using machine learning. By using ChatGPT in addition to ML, there will be a greater variety of intentions with rises the flexibility of a scenario and makes dialogs between bot and user even more natural. Therefor an additional training is not needed anymore.
Predefined conversations
By the help of ChatGPT our Voicebot is able to auto-generate conversation templates for any use case. This is a huge time saver during script design and speeds up the Voicebot launch.
How does ChatGPT compliment Voicebot?
Less training and optimized replies
The ChatGPT integration allows our Voicebot to recognize and generate answers in an automated way. Therefor you can upload exisiting protocols of customer service request for example and our Voicebot will create scenarios without the need of additional training.
Automatic intent recognition
Our Voicebot can identify user intentions using machine learning. By using ChatGPT in addition to ML, there will be a greater variety of intentions with rises the flexibility of a scenario and makes dialogs between bot and user even more natural. Therefor an additional training is not needed anymore.
Predefined conversations
By the help of ChatGPT our Voicebot is able to auto-generate conversation templates for any use case. This is a huge time saver during script design and speeds up the Voicebot launch.
Need: a friendly dialogue that solves the customer's issue and makes you reach your business goals Solution: TENIOS Voicebot + ChatGPT
Need:
a friendly dialogue that solves the customer's issue and makes you reach your business goals Solution:
TENIOS Voicebot + ChatGPT
Need: a friendly dialogue that solves the customer's issue and makes you reach your business goals Solution: TENIOS Voicebot + ChatGPT
ChatGPT and Voicebot: Why you should
definitely use it and how it works
definitely use it and how it works
Why ChatGPT?
- More natural dialogue
- Better intent recognition
- Ultimate flexibility within the scenario
- Faster launch of a Voicebot
How Voicebot and ChatGPT work together
1.) TENIOS offers a seamless ChatGPT integration, which enables the system to hand over the processing of a question. The control of the generated answers will be on our side. All further actions will be controled by our UI.
2.) ChatGPT can overtake the role of a script designer's assistant: Scripts can be generated and tested automatically. The advantages for the client are a better script quality, more intents to be covered by one script and automated testing.
“Before adding ChatGPT, in case conversation goes off the script, Voicebot would try to get the user back to the initial script or transfer a call to an agent. Even though we had a pretty low percentage of such call transfers - 15% - with ChatGPT we can now resolve even more issues automatically extending the number of intents.”
Finka Heynemann,
Conversational UI Designer at TENIOS
How Voicebot and ChatGPT work together
1.) TENIOS offers a seamless ChatGPT integration, which enables the system to hand over the processing of a question. The control of the generated answers will be on our side. All further actions will be controled by our UI.
2.) ChatGPT can overtake the role of a script designer's assistant: Scripts can be generated and tested automatically. The advantages for the client are a better script quality, more intents to be covered by one script and automated testing.
“Before adding ChatGPT, in case conversation goes off the script, Voicebot would try to get the user back to the initial script or transfer a call to an agent. Even though we had a pretty low percentage of such call transfers - 15% - with ChatGPT we can now resolve even more issues automatically extending the number of intents.”
Finka Heynemann,
Conversational UI Designer at TENIOS
It's Voicebot and ChatGPT that provide the ultimate success of conversation automation
- increase resolution rate to 90-95%
- decrease the number of calls passed to agents up to 5%
A new level of communication and an unprecedented opportunity to meet customer expectations!
It's Voicebot and ChatGPT that provide the ultimate success of conversation automation
- increase resolution rate to 90-95%
- decrease the number of calls passed to agents up to 5%
A new level of communication and an unprecedented opportunity to meet customer expectations!
Speed up the launch of
your Voicebot with ChatGPT!
Shorten the preparation time for scripts - especially FAQ or classic customer service issues. Upload call protocols to the system and build natural conversation with the support of ChatGPT.
Without the integration of ChatGPT, it takes 3-5 days to setup a basic Voicebot using script templates. A more comprehensive version including ML algorithms, multiple intens in one script and advanced reporting it tooks several weeks. ChatGPT simplifies the whole process and shortens the launch of the comprehensive Voicebots to 1-2 weeks.
ChatGPT offers a level of naturalness and seamless conversations that is without precedent. TENIOS' Voicebot ensures high quality and effectiveness of the campaigns.
ChatGPT offers a level of naturalness and seamless conversations that is without precedent. TENIOS' Voicebot ensures high quality and effectiveness of the campaigns.
ChatGPT offers a level of naturalness and seamless conversations that is without precedent. TENIOS' Voicebot ensures high quality and effectiveness of the campaigns.
Get in touch with our Voicebot experts!