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Send appointment reminders via SMS: This is how easy it is!

Friday, 10 June 2022 by Denise Ruland
22.06.2022 | Appointments that are not kept without being cancelled in advance are extremely annoying for service providers and result in lost revenues. Despite binding appointments, a large number of appointments are not being kept. There are many reasons for this – often the appointment is simply forgotten.
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  • Published in TENIOS Blog, Uncategorized
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Chatbots & Voicebots in eCommerce: How IVAs support service

Wednesday, 08 June 2022 by Denise Ruland
08.06.2022 | Chatbots have become essential in the age of service automation. Many online stores also use these smart assistants to answer questions concerning shipping costs and delivery status, or to provide product advice.     It is not only possible to use a virtual assistant as a chatbot in
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  • Published in TENIOS Blog, TENIOS Blog
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Buy 0800 number: How to get an 0800 number

Wednesday, 25 May 2022 by Denise Ruland
25.05.2022 | Good customer service is the key and has a major influence on customer satisfaction and with it the success of a business. What is absolutely essential is a service hotline that allows customers to contact the company free of charge. This is exactly what 0800 numbers provide.
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  • Published in TENIOS Blog
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What is a PBX / Cloud PBX? How does it work?

Wednesday, 18 May 2022 by Denise Ruland
What is a PBX
18.05.2022 | In the past, ISDN connections dominated the telecommunications landscape, but in the course of the switch to All-IP, the virtual PBX – also known as Cloud PBX – is gaining ground. It not only offers a wide range of functions, but is also highly cost-efficient.   But what
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  • Published in TENIOS Blog
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How to use SMS marketing successfully in 2022: 7 Dos and Don’ts

Wednesday, 04 May 2022 by Denise Ruland
SMS Marketing Blog
04.05.2022 | This year, SMS is already 30 years old. The text messages, limited to 160 characters, were enormously popular, especially in private communication, until messaging services like WhatsApp finally overtook SMS. However, this does not apply to communication in a business context: In the dialogue between customer and company,
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SMS API: Sending and receiving SMS securely with TENIOS

Wednesday, 23 March 2022 by Denise Ruland
SMS API Blog
23.03.2022 | In order to reach customers optimally and pick up individual target groups in the best way possible, successful companies often rely on an omnichannel strategy. What absolutely cannot be missing in the list of contact channels provided? The SMS.   With the new SMS-API, TENIOS is extending its product
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SIP Trunk simply explained: Functionality, Areas of Application & Advantages

Wednesday, 23 February 2022 by Denise Ruland
Was ist ein SIP-Trunk
23.02.2022 | All-IP is THE buzzword in all business digitalization. The switch from analog and ISDN connections to SIP telephony plays a significant role in this process: SIP trunks enable telephony via the Internet – the telephony of the future.   But what exactly is a SIP trunk? How does
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  • Published in TENIOS Blog
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IVR Guide: Definition, Use Cases & Benefits for Contact Centers

Wednesday, 16 February 2022 by Denise Ruland
IVR Dialpad
16.02.2022 | Speech dialogue systems can help to better manage call volumes in the contact center and optimize workflows. This leads to greater efficiency in the company and at the same time to an improved customer experience on the client side.   But what exactly is a voice response or
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ACD with ease: How Automatic Call Distribution works

Wednesday, 09 February 2022 by Denise Ruland
ACD
09.02.2022 | When it comes to contacting a company, even today the choice often falls on a traditional channel: The telephone. The popularity of the telephone as a communication channel can sometimes lead to high call volumes in the contact center.   To manage this volume and ensure an optimal
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  • Published in TENIOS Blog
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Build a VoiceBot in just 10 minutes with Google Dialogflow & TENIOS

Wednesday, 26 January 2022 by Denise Ruland
VoiceBot Dialogflow TENIOS
26.01.2022 | Building a VoiceBot is time-consuming and complicated? That is not true. We’ll show you how to build a VoiceBot in just 10 minutes using Google Dialogflow and TENIOS!
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Jetzt für unseren Newsletter anmelden:



  • Send appointment reminders via SMS: This is how easy it is!
  • Chatbots & Voicebots in eCommerce: How IVAs support service
  • Buy 0800 number: How to get an 0800 number
  • What is a PBX / Cloud PBX? How does it work?
  • How to use SMS marketing successfully in 2022: 7 Dos and Don’ts
  • SMS API: Sending and receiving SMS securely with TENIOS
  • SIP Trunk simply explained: Functionality, Areas of Application & Advantages
  • IVR Guide: Definition, Use Cases & Benefits for Contact Centers
  • ACD with ease: How Automatic Call Distribution works
  • Build a VoiceBot in just 10 minutes with Google Dialogflow & TENIOS

  • Voice API
  • SMS API
  • BLOG
  • Data Protection
  • Terms & Conditions
  • Knowledge Base

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