In this article we show you, how to configure your TENIOS phone number. The setup is done in three steps.
1. Number Order
You have different options to order a TENIOS phone number. The kind of order depends on the selected number type. Please select the number you want to order:
2. Setting Routing
After your number has been activated in the TENIOS network, the next step is to configure the routing of your number. Please open the TENIOS customer portal and log in with your email address and password.
Navigate to the category “Routing” and open the tab “Number Routing” auf. By clicking the button “Edit routing” you can configure your call routing.
For example you can use the following features
- Call Queues
- Menues with DTMF or speech recognition (ASR)
- Call Recording
- Email notification
For managing the activitites of your number, you can use our reporting tool and configure individual statistics. You find these within the customer portal opening the tab “Statistics” within the tab “Statistics Reports”.