19.10.2022 |
It’ s time to note a fix date in the calendar: From 28.02. to 02.03.23 in Berlin everything rotates around innovative customer dialog – the CCW is opening its doors again. TENIOS is also part of the event: Look forward to exciting demos and presentations at our booth and live on stage!
The Call Center World – CCW for short – is an international congress trade fair that takes place annually in Berlin. Next year it is held for the 24th time. The focus of the trade show is on solutions and innovations for customer dialog and customer service.
28.02. – 02.03.23 | TENIOS’ Booth 3C13 Hall 3 | Estrel Hotel Berlin
Omnichannel Customer Service Automation
A hot topic in customer service that will also be at the top of the agenda in 2023: Automation. Humans and AI are already working hand in hand in many fields. This trend also extends to customer support: Answering repetitive inquiries in contact centers is predestined for the use of interactive virtual assistants (IVAs). They shorten waiting and processing times and thereby increase cost efficiency and customer satisfaction. TENIOS (Part of Apifonica) offers Conversational AI solutions for an All-In-One Customer Service Automation – across all channels.
Voicebot demos, games and a presentation live on stage
At the upcoming CCW, we will give you the opportunity to test our AI bots for chat, messaging and telephony in person: Visit us at booth 3C13 in hall 3 and learn more about the potential of virtual assistants in the customer dialog of tomorrow. Exciting demos and games are waiting for you. An appointment you definitely shouldn’t miss? Our live presentation in the trade fair forum!
TENIOS live on stage
When: 28.02.23 12 pm
Where: Trade fair forum in hall 2
What: Stay tuned
Book an appointment at our booth today and you will receive a free ticket to visit CCW during all three days of the exhibition. Save your preferred date now:
