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Solutions

Cloud Communications
Solutions

The requirements for innovative, cross-technology solutions for successful customer communication are growing, because successful customer dialogue is the key to company success in times of multimedia.

Whether in the contact center and infotainment sectors or in the media and service sector, TENIOS offers professional communication solutions for optimized customer dialogue.

Our solutions

Bundle multiple telephone lines via SIP trunk in the secure TENIOS' Next Generation Network hosted in Germany.

Integrate services such as call control or voice applications into existing business applications via open interfaces.

Lead your callers quickly and easily to the required information using voice applications such as DTMF menus or announcements.

Navigate your callers to the right contact person on a single phone number - regardless of where your employees are located.

With the AI-based conversion from text to speech, you can create announcements individually and flexibly - within the TENIOS cloud.

Make it easier for your customers to navigate within your hotline: With speech recognition typing is not necessary anymore.

We offer call recording for training, revision, documentation or sales purposes. Conveniently controlled via the TENIOS cloud.

Connect callers without sharing private phone numbers: Number masking provides a maximum of privacy for your customers.

Audio production

Language, music and sounds awake emotions! TENIOS creates your professional, acoustic appearance.

Value added services

Spontaneous interaction without borders. Whether hotlines, call centres, weather data, competitions, voting, fax services, support or telephone services.

Get in touch.

A representative will contact you as soon as possible.



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