Call Recording

Call-Recording

flexible - cloud-based

You want to record calls for training, auditing, compliance and sales needs? Define your call recording in the routing plan via our web portal. TENIOS call recording gives you complete control over call recording.

You want to record calls for training, auditing, compliance and sales needs? Define your call recording in the routing plan via our web portal.

TENIOS call-recording gives you complete control over call recording. Redundancy and high-availability options provide round-the-clock functionality if you need every call captured. Flexible recording rules let you meet specific needs for departments or business groups within the organization. Flexible storage rules determine where recorded calls are archived and for how long.

Flexible Call Recording

Capture calls for your company’s quality management purposes (training, auditing, compliance, sales). You can locate and request them via our web portal or directly via our comfortable API interface.

  • call recording service for incoming and outgoing calls
  • choose to always record, or record calls as needed
  • use on-demand call recording
  • review, download, or delete call recordings
  • option to automatically announce to other party that the call is being recorded
  • includes up to 35 hours of recording (1GB) shared recording space

important notice / legal requirements:
Recording notification requirements vary from country to country. Please consider the legal requirements.

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