In which industries will Voicebot be useful for customer service?
Voicebot in customer service can take care of pre-qualification of requests, FAQ, order status and delivery confirmations, notification of any kind and satisfaction surveys. Automation of these flows could be useful for a variety of industries including retail, e-commerce, e-learning, medical centres, delivery services and many more. Moreso, TENIOS Voicebot not only automates communication, but CRM management as well. Such optimization of processes improves customer experience, boosts team performance and optimises costs - what business wouldn’t benefit from this?