WhatsApp Business API
Customer Communication via Messenger

Be close to your customers:
Give your customers the chance to get in touch with you via the popular messaging app Whatsapp. Easy and personal.

Why providing your customers WhatsApp as a contact channel?

Because your customers
love WhatsApp!

With 2 billion users worldwide, WhatsApp is by far the most popular messenger service

To get in touch
with you flexibly

Hold flexible-timed
customer dialogs both in
real time and time-shifted.

To easily share
multimedia content

Use the advantages of sharing content like images, videos and data files directly via messenger

To automate
your services

Integrate automation or chatbots
to optimize workflows and reduce workload of your service staff

Communicate with your customers the same way
they communicate with friends and family

Be in the same place as your customers, creating
an even more personal level of communication.

Provide your service employees an optimal platform to manage
their
messaging activities using WhatsApp Business API

Use our live chat solution for all incoming and outgoing messages
or connect your own communication tool via the API.

WhatsApp in Customer Service
Offer customer support directly via WhatsApp and raise your service to a new level.

Häkchen  (Product) Consulting
Häkchen  Access to FAQ
Häkchen  Complaint Management

WhatsApp in E-Commerce
Guide and support your customers during their whole customer journey.

Häkchen  Order
Häkchen  Payment
Häkchen  Shipment Tracking
Häkchen  Returns & Refunds

Pricing

Get the service package that fits to your business

Basic


50 €/mthly
per account / number

Incoming & outgoing
WhatsApp session messages
unlimited

Single Instance

Standard Availability Setup

Standard Support

 Templates for outgoing messages
according to WhatsApp Pricelist

Service Level > 98%

Green Badge + 10 €/per month

 

Professional


150 €/mthly
per account / number

Incoming & outgoing
WhatsApp session messages
unlimited

Multi Core

High Availability Setup

Premium Support

 Templates for outgoing messages
according to WhatsApp Pricelist

Service Level > 98%

Green Badge + 10 €/per month

 

Enterprise


Contact
us

Incoming & outgoing
WhatsApp session messages
unlimited

Multi Core

On Premise Setup

Premium Support

 Templates for outgoing messages
according to WhatsApp Pricelist

Service Level > 99%

Häkchen Green Badge

 

Within 3 steps to your
WhatsApp Business API

Whatsapp Punkt 1

Get access

Send us your request today to get access
to Whatsapp Business API.

WhatsApp Punkt 2

Setup & Implementation

Set up your account & create your personal
WhatsApp Business profile.

Whatsapp Punkt 3

Going live

Bring your service online & let your customers
know that you are available via WhatsApp.

Get started now and register for the WhatsApp Business API!

Our experts will be happy to advise you.



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